Frequently Asked Questions

Yes! We service all major appliance brands including Whirlpool, GE, Samsung, LG, Maytag, Frigidaire, KitchenAid, Bosch, Electrolux, and many more. Our technicians are trained and experienced with both domestic and imported brands, and we keep up-to-date with the latest appliance technologies.

We repair all major household appliances including refrigerators, freezers, washing machines, dryers, dishwashers, ovens, ranges, stoves, microwaves, ice makers, garbage disposals, range hoods, wine coolers, and trash compactors. If you have an appliance that needs repair, give us a call and we'll let you know if we can help!

Yes! We understand that broken appliances can't wait. We offer same-day service for most appointments when you call before noon. Next-day service is available for appointments scheduled later in the day. During peak seasons, we do our best to accommodate urgent requests as quickly as possible.

Absolutely! All of our repairs come with a warranty on both parts and labor. Parts are typically covered for 90 days, and labor is warranted for 30 days. If the same issue occurs within the warranty period, we'll fix it at no additional charge. Extended warranty options are also available for certain repairs.

Yes, we always provide a clear estimate before beginning any repair work. After diagnosing the problem, our technician will explain what needs to be fixed, provide an upfront price estimate, and get your approval before proceeding. There are no surprise charges - you'll know exactly what you're paying for.

Yes! We value your time. Our technician will call or text you 30 minutes before arrival to give you a heads up. We provide appointment windows rather than exact times, but we always communicate to make sure someone is home when we arrive.

Most appliance repairs take between 1-2 hours to complete. Simple repairs like replacing a heating element or fixing a door seal can be done in under an hour. More complex issues involving diagnostics or multiple parts may take longer. Our technician will give you a time estimate once they've diagnosed the problem.

Yes! Quick Tweak Appliance Repair is fully licensed and insured. Our technicians are trained and knowledgeable in repairing all major appliance brands. We stay current with the latest appliance technologies and repair techniques to provide you with reliable, quality service.

If we determine that your appliance cannot be repaired cost-effectively or safely, we'll let you know upfront and explain your options. In these cases, you'll only pay for the diagnostic service call. We can also provide recommendations on replacement options and help you make an informed decision about the best path forward.

Booking is easy! You can call us at 210-381-8588 during business hours, fill out the appointment request form on our website, or send us an email at service@quicktweakappliances.com. We'll confirm your appointment and provide a time window for the technician visit. We also offer online scheduling for your convenience.

We accept multiple payment methods for your convenience including cash, all major credit cards (Visa, Mastercard, American Express, Discover), debit cards, and checks. Payment is due upon completion of the repair. We also offer financing options for larger repairs - just ask our technician for details.

Our technicians carry a wide inventory of common parts in their service vehicles, which allows us to complete most repairs on the first visit. For specialized or less common parts, we may need to order them and schedule a follow-up visit. We'll always let you know the timeline and keep you updated on part availability.

Yes, we require someone 18 years or older to be present during the service appointment. This ensures that our technician can explain the problem, get approval for repairs, demonstrate the fixed appliance, and answer any questions you may have. If you can't be present, you can designate another adult to be there on your behalf.

We can provide general price ranges over the phone based on common repairs for your appliance type. However, for an accurate estimate, we need to diagnose the specific issue in person. Our diagnostic service call fee is reasonable and will be applied toward the repair if you proceed with the service.

We prefer to supply the parts ourselves to ensure quality and provide warranty coverage. When we supply the parts, both the parts and installation are covered under our warranty. If you provide your own parts, we can install them, but we can only warranty the labor, not the parts themselves.

Absolutely! Your safety and the safety of your appliances is our top priority. Our technicians are professionally trained, fully insured, and follow all manufacturer guidelines and safety protocols. We treat your home and appliances with the utmost care and respect. We're also happy to provide references or proof of insurance upon request.